Frequently Asked Questions (FAQ)

1. Why is my computer slow and/or why can't I go to some websites?

Your PC may have become victim to Spyware and Adware. If you have noticed an increased number of Pop-Up ads or redirects to search pages when you type in a website address, you may need to have your computer "cleaned" using freely available software. Most computer repair companies offer this service for an hourly charge, but you may be able to do it yourself if you catch it early enough.

If you just noticed this problem, you can download the following products:

SpyBot - Search and Destroy
Ad-Aware SE Personal Edition
Firefox Web Browser

SpyBot and Ad-Aware are programs that will scan your hard-drive and will attempt to remove any malicious files.

Firefox is an alternative to Microsoft's Internet Explorer which will not allow websites to install software on your computer without your knowledge and will block most pop-up ads.

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