The City of Forsyth Public Utilities Department provides electric, water, and sewer services within the city as well as some parts of Monroe County. Electric, water, and sewer services are not just utilities; they are lifelines that ensure the comfort, convenience, and safety of our customers as well as support the continued operations of the businesses located within our service area.
Partnerships for Reliability and Affordability
The Public Utilities Department understands the importance of reliable and affordable electric service, which is one reason why we engage in strategic partnerships with entities such as the Municipal Electric Authority of Georgia and Electric Cities of Georgia. These collaborations bolster our ability to provide consistent and cost-effective electric power to the community, contributing to the overall economic stability and quality of life for residents.
Administrative services relating to utility services such as establishing or discontinuing services, questions regarding your account, and making payments are handled at City Hall. See below for information regarding forms, processes, and fees.
A residential deposit is required for new services of $200.00 for customers needing both electricity and water hook-up. For residential customers needing only electricity, the deposit is $175.00. Residential customers needing only water, the deposit is $50.00. Please visit our Forms Section on the Publications tab on this website and download the appropriate paperwork to start your service. Please note, a photo ID is required.
To report a power outage, call Forsyth City Hall at 478-994-5649. If you experience an outage after hours or during the weekend, please call 478-994-6022.
A commercial deposit is required for new services of $300.00 for customers needing both electricity and water hook-up. For commercial customers needing only electricity, the deposit is $250.00. Commercial customers needing only water, the deposit is $50.00. You can download and complete the application located on the Forms Section in the Publications Tab on this website. Please note, a photo ID is required, and all commercial buildings must be inspected prior to services being connected.
Need to Disconnect or Make Changes to Your Account?
Visit the Forms Section in the Publications Tab on this website and complete the necessary forms and bring them to City Hall. Don't forget to bring a photo ID.
Our Meter Department works to ensure that all water and every kilowatt-hour of electricity are accounted for accurately and promptly. This is a crucial aspect of the department's operations. The Meter Department stands as the vanguard of this precision, meticulously reading and maintaining electric and water meters to guarantee that billing is transparent and fair. If you are having trouble with your meter or want to request a meter reread, please contact City Hall at 478-994-5649.
OFFICIAL PUBLIC NOTICE: Online access/payments will not be allowed for unpaid utility payments for all accounts that are on the cut-off list. Designated cut-off dates are on the 4th and 18th of each month. If either date falls on Friday, Saturday, or Sunday, the cut-off date will be on the following Monday. You MUST contact City Hall at 478-994-5649 regarding your payment.
After Hours please contact IUC to report the following:
Non Emergency power outages & related electrical issues, Water, Sewer, and Public Works issues.